Privacy Policy

Effective Date: 2nd June, 2024
Entity: Wiates Academy (a sub-brand of Wiates Technologies (OPC) Private Limited)
Support Email: support@wiates.com
Contact Number: +91 9363247945

Wiates Academy is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our training programs, or interact with our services.

By using our services, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

• Full name

• Email address

• Phone number

• Billing address

• Educational background

• Employment status

• Government-issued ID (for certification or placement purposes, if required)

1.2 Technical Information

• IP address

• Browser type

• Device type

• Operating system

• Pages visited and time spent on the platform

1.3 Payment Information

• While we do not directly store your payment card details, we use secure third-party payment gateways (e.g., Razorpay, Stripe) that may collect and process your payment data.

2. How We Use Your Information

We use the information collected for the following purposes:

• To provide and manage access to training services

• To communicate important updates, session schedules, and support information

• To issue certificates and provide career services such as placement support

• To improve our courses, website, and user experience

• To comply with legal and regulatory obligations

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data with:

• Internal staff and trainers for service delivery

• Third-party service providers (e.g., email marketing tools, cloud storage, payment gateways) under confidentiality agreements

• Employers or hiring partners (only with your consent) for placement support

• Government authorities, if required by law or legal process

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information, including:

• SSL encryption

• Access controls and password protections

• Secure cloud infrastructure

• Regular data audits and backups

However, no digital transmission or storage method is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements. You may request deletion of your data, subject to limitations as per applicable laws.

6. Your Rights

Depending on applicable laws, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Withdraw consent at any time (without affecting past lawful processing)

To exercise these rights, please email us at support@wiates.com.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience and analyze website traffic. You may control cookie settings via your browser, but disabling them may affect site functionality.

8. Third-Party Links

Our website may contain links to third-party platforms. We are not responsible for the privacy practices or content of such websites. Please review their privacy policies independently.

9. Children’s Privacy

Our services are not directed toward individuals under the age of 13. If we become aware that we have collected data from a child without parental consent, we will take appropriate steps to delete it.

10. Updates to This Policy

We reserve the right to update this Privacy Policy from time to time. The latest version will always be available on our website, with the "Effective Date" updated accordingly.

11. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact:

Wiates Academy
Wiates Technologies (OPC) Private Limited
Email: support@wiates.com
Phone: +91 9363247945